Monday
Apr132009
Before & After: Yogi Tea
idsgn.org just posted a great article on the redesign of Yogi Tea:
"Overall, I can't say the new packaging (which was designed in-house) is
badly designed, but it does lose the unique essence of the previous
design. It still features the henna
design (but faded) and similar colors to the original (but more
saturated). It's just simply no longer recognizable as the "unique"
package in the tea aisle. Besides the commercial-looking typography
changes, the biggest difference is the presence of a cup of tea
surrounded by herbs (dandelions in the above example). Which you can
find on almost any box of tea."
badly designed, but it does lose the unique essence of the previous
design. It still features the henna
design (but faded) and similar colors to the original (but more
saturated). It's just simply no longer recognizable as the "unique"
package in the tea aisle. Besides the commercial-looking typography
changes, the biggest difference is the presence of a cup of tea
surrounded by herbs (dandelions in the above example). Which you can
find on almost any box of tea."
I literally just had a glass of Yogi Tea and was in love with the packaging. Not so much anymore. What are your thoughts?

Andrew Gibbs
Reader Comments (27)
A couple things that might have influenced this redesign are probably related to the company's desire to increase sell-through (in other words, getting more product sold). Here are a few possible considerations:1- The product description/name were raised up to the center of the package and 'linked' to the logo. This is probably due to readability since it was much lower before. Some shelves have a 'lip', which could block the descriptors.2- The logo was probably reduced to say only 'Yogi' because the company now offers non-tea products under the same brand name. They wanted to unify their range.3- The images were added because there must have been feedback on some level that consumers might not be 'getting' what was inside the teas.
If the treatments actually were a working a solution is another story. Aesthetically, the previous version is stronger, sexier and definitely more 'boutique-like'. The new version inevitably moves into the 'mass/CPG' category by explaining everything so plainly. It's mainly because of the photos, though.
One way they could have gotten around the image-as-description-at-a-glance agenda, is to use custom illustration that matched the henna pattern style. Photo-realism takes the packaging into CPG-land.
(Sorry for the long-ish critique...)
I agree with Yael: a custom illustration that pays homage to the henna pattern style would have been much better than the photorealistic cups of tea currently featured.
I say "boo" for this one.
I had to keep going back to the images while reading to make sure which was 'before' and which was 'after' as I kept getting them wrong. This is from a non-tea drinker and someone unfamiliar with the brand.
That being said, I think both are successful, but the first iteration (minus the now improved mark) is more successful.
While browsing my local deli recently, I actually picked up a box of Yogi tea after admiring the unique & eye-catching packaging.
The company definitely lost the effective 'exotic' feeling- in exchange for a more mainstream look.
Definitely not an improvement....
fail
A great effort from a great team created something distinctive and beautiful for a brand that we loved. The major league CPG world does not allow many designs like this one to be born. Unfortunately, it was short lived.
YT always had aggressive goals--they envisioned themselves a significant mainstream player. It was our charge to take them there, but not overnight.
We certainly did not want to alienate their loyal customer base from the natural channel. Strong consumer insights and very solid strategic thinking led the way. The identity was refined and a deep exploration yielded the winning design. No less rigorous, the implementation process involved creating well over a hundred works of henna art using traditional methods and materials.
In 2007, the tea category was on fire. New brands seemed to appear on every store visit and the big guys were adapting. The 'Kraftization' of Tazo was evidenced by their watered-down new pack--and our favorite at Sterling-Rice Group, the Celestial redesign last year. We're flattered by the coincidental similarity.
YT was a unique company. During our project, their entire senior management team resembled Yogi Bhajan, the beloved founder and guy on our box (he's since been deleted). For reasons that are not completely clear, the marketing director and the VP of marketing up and quit shortly after the launch. One of the senior players showed up for the unveiling at the Expo West Natural Foods Show with no beard and no turban. Soon after, the 'suits' appeared.
It was clear in meeting the new marketing director that he had his own idea of what constituted successful packaging. His main concern at the time was that the sku names were too small. Clearly he had a larger agenda.
As others have noted, with ‘after,’ they've surrendered the unique character and authenticity we worked hard to create. I don’t who they’re taking to with this new design--perhaps it’s the Lipton customer.
In the end I believe they got impatient and sold out. Fail is right. Celestial wins.
The *new* packaging looks old - not what I want to face in a sea of sameness at the grocery store. I find it unusual that a company would consciously opt to strip its visual uniqueness and branding character. That's some kind of disconnect.